1. General Information

This website is operated by Telnestt. Throughout the site, the terms “we,” “us,” and “our” refer to Telnestt.

We reserve the right to update, modify, or replace these Terms & Conditions at any time without prior notice.

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years old, or using the site under the supervision of a parent or guardian.
• All information you provide is accurate, complete, and current.
• You will use the website only for lawful purposes.

3. Products & Services

Telnestt provides custom printing services, including:

• Custom T-Shirt Printing
• Custom Business Card Printing
• Mug Printing

We reserve the right to:

• Limit quantities of any product.
• Modify or discontinue services at any time.
• Refuse service to anyone at our discretion.

We aim to ensure all product descriptions, pricing, and visuals are accurate, but we do not guarantee error-free content.

4. Orders & Payments

By placing an order, you agree that:

• All billing and shipping details provided are accurate.
• You are authorized to use the selected payment method.
• You understand pricing and order details before confirmation.

We reserve the right to cancel or refuse orders due to:

• Suspected fraud or unauthorized activity.
• Pricing or listing errors.
• Product unavailability.
• Incorrect billing or shipping information.

If an order is canceled after payment, a full refund will be issued.

5. Shipping & Delivery

• Delivery times are estimates and may vary depending on location and external factors.
• We are not responsible for delays caused by shipping carriers, customs, or incorrect addresses.
• Customers are responsible for providing accurate shipping details.

6. Returns, Refunds & Exchanges

Our Return & Refund Policy is part of these Terms & Conditions.

6.1 Return Eligibility (30 Days)

You may request a return within 30 days of delivery if:

• The item is damaged or defective.
• You received the wrong product.
• The item is unused and in original packaging.

Requirements:

• Product must be in original condition.
• Proof of purchase is required.

Non-returnable items:

• Used or worn items.
• Custom or personalized printed products.
• Clearance or final sale items.

6.2 Return Requests

To request a return, contact us within 48 hours of receiving a damaged or incorrect item.

Provide:

• Full Name
• Order Number
• Reason for return
• Images (if applicable)

Email: support@telnestt.com
Phone: +1 (325) 202-4245

Do not send items without prior approval.

6.3 Return Shipping

• Customers are responsible for return shipping costs unless the error is on our side.
• Use a trackable shipping service.
• We are not responsible for lost return shipments.

6.4 Refund Process

• Refunds are processed after product inspection.
• Approved refunds are issued within 5–10 business days.
• Shipping charges are non-refundable unless the return is due to our error.

6.5 Exchanges

Exchanges are only available for damaged, defective, or incorrect products.

6.6 Order Cancellations

• Orders can be canceled within 12 hours if not processed.
• After shipping, standard return policy applies.

6.7 Delayed or Missing Refunds

If you have not received your refund:

• Check your bank account.
• Contact your payment provider.
• Contact your bank.

If still unresolved, email: support@telnestt.com

7. Intellectual Property

All content on this website, including logos, text, designs, images, and graphics, is the property of Telnestt and protected under applicable copyright laws.

You may not:

• Copy, reproduce, or distribute content without permission.
• Use our brand name or logo without authorization.

8. Limitation of Liability

To the fullest extent permitted by law, Telnestt shall not be liable for:

• Indirect or consequential damages.
• Loss of profits or revenue.
• Website interruptions or delays.

Our total liability shall not exceed the amount paid for the purchased product.

9. User Conduct

You agree not to:

• Use the website for unlawful activities.
• Attempt to breach security systems.
• Provide false or misleading information.
• Engage in fraudulent chargebacks.

Violation may result in termination of access.

10. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their content, policies, or practices.

11. Privacy

Your use of this website is also governed by our Privacy Policy.

12. Governing Law

These Terms are governed by the laws of the United States and the State of Texas. Any disputes shall be resolved in Texas courts.

13. Changes to Terms

We may update these Terms & Conditions at any time. Updates will be posted on this page with a revised date.

14. Contact Information